RETURN POLICY

Fiola Rose Swim has a 7 day return policy. If returning an item (or more than one item) all goods must be received within 7 days of receiving the order, to benefit from a refund, an exchange or a store credit. 

Only full priced items are eligible for a refund, exchange or store credit. Discounted items will not be refunded, or given exchange or store credit options.
If a refund is issued, it will be to the amount of the item, less the shipping cost of the order.

If seeking a refund, exchange, or store credit, you must return the item in an unworn/unused condition. This means:
  • Item still in original packaging
  • Hygiene liner still attached
  • Fiola Rose Swim tags still attached
  • Undamaged, stained, marked
  • Garment bag intact
Fiola Rose Swim has the right to refuse to refund/exchange if items do not meet the above requirements.

Each order you receive from Fiola Rose Swim will include a return/exchange form. If you return your item/s you MUST fill out this form in full, and enclose it with the item/s.

The cost of return or exchange shipping will not be reimbursed.

Refund/exchanges are processed in 3 business days. You will be sent an email confirmation upon refund/exchange of your item/s.

Return Address: 
Fiola Rose Swim
36 Philip Street 
Scone 2338 NSW
Australia
See below to begin your return/exchange process. 

Click for Return Form for Australia
Click for Return Form for Philippines