Returns Policy

/Returns Policy
Returns Policy 2017-09-27T06:47:38+00:00

Fiola Rose Swim has a 7 day return policy. If returning an item (or more than one item) all goods must be received within 7 days of receiving the order, to benefit from a refund, an exchange or a store credit.

Only full priced items are eligible for a refund, exchange or store credit. Discounted items will not be refunded, or given exchange or store credit options.

If a refund is issued, it will be to the amount of the item, less the shipping cost of the order.

If seeking a refund, exchange, or store credit, you must return the item in an unworn/unused condition. This means:

  • Item still in original packaging
  • hygiene liner still attached
  • Fiola Rose Swim tags still attached
  • Undamaged, stained, marked
  • Garment bag intact

Please note: Fiola Rose Swim has the right to refuse to refund/exchange if items do not meet the above requirements.

Each order you receive from Fiola Rose Swim will include a return/exchange form. If you return your item/s you MUST fill out this form in full, and enclose it with the item/s.

The cost of return or exchange shipping will not be reimbursed.

Refund/exchanges are processed in 3 business days. You will be sent an email confirmation upon refund/exchange of your item/s.

Return Address:
Fiola Rose Swim
183 Crawney Rd
Murrurundi 2338 NSW
Australia

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